Tsurumi Pump has made significant investments to enhance its inventory management and parts availability network, improving service for customers in North America. These recent developments highlight Tsurumi’s dedication to delivering the highest level of customer satisfaction and operational efficiency for businesses that rely on dependable pump performance.
The company has implemented specific measures to ensure fast delivery times, including investing in high-quality inventory management and supply chain planning software to optimize inventory levels across its distribution network. Additionally, Tsurumi actively monitors product and parts levels to maintain adequate stock and leverages strong relationships with logistics partners to guarantee timely delivery.
“By maintaining a well-stocked inventory of products and spare parts, Tsurumi ensures fast response times and helps customers minimize downtime for maintenance and repairs. This approach not only reduces costly downtime but also builds lasting trust in Tsurumi’s reliability,” said Lisa Ferguson, Tsurumi’s Inside Sales Representative. “Our customers need to know they can count on us to provide the parts and products they require to keep their operations running smoothly.”
Supporting success
Quick access to replacement parts is critical for industries like wastewater treatment and construction, where pumps are essential for operations. For instance, in a wastewater treatment plant, fast access to replacement parts ensures quick repairs of critical pump components, preventing treatment delays. Similarly, dewatering pumps are vital at a construction site for keeping projects on schedule, and rapid replacement of faulty parts helps avoid costly project delays.
Tsurumi’s adequate inventory is strategically located between their Illinois and Utah locations. For customers in Canada and Mexico, most parts orders are fulfilled through the Utah facility.
“We continuously monitor our inventory to ensure we have the products our customers need readily available, and our logistics partners help us deliver quickly nationwide,” Ferguson added. “We understand the importance of having readily available pumps and parts, and our distribution model reflects that.”
In a market with fluctuating demand, Tsurumi’s comprehensive inventory management gives the company a significant advantage.
“Our ability to stock a wide range of products allows us to quickly meet customer needs, setting us apart from competitors,” Ferguson noted. “Whether demand is high or low, we have a strategic plan to maintain inventory, minimizing lead times and ensuring we’re always ready to support our customers.”
For more information on Tsurumi Pump’s products and solutions, click here.
